Interested in participating in the entire series of these webinars?  For one flat reduced rate you'll automatically be enrolled in each Roadmap to 5-Star Wins webinar for 2026, and receive full recordings of the completed webinars. 

Click HERE for full details and to enroll.

Session 1 - Strategies to Strengthen Your Health Inspection Rating

Session Info:
This session provides a foundational overview of the CMS 5-Star Quality Rating System, with a deep dive into the Health Inspection domain. Attendees will learn how the overall rating is calculated, how survey outcomes impact star performance, and how to leverage survey cycle data to guide improvement. Practical tips for managing survey readiness, identifying risk areas, and implementing targeted QAPI strategies will be emphasized.

Registration fees:

Series pricing:

MHCA Members - $300 per connection

Non-Members - $450 per connection

6.0 CEUs available in total

Individual sessions
MHCA Members - $55 per connection or

Non-Members - $75/connection for non-members. 

This means that if multiple people are watching from the same device or location (e.g., a group viewing on one computer), only one connection fee will apply. We aim to make it affordable for groups while ensuring we cover the costs of hosting the event.

Schedule: 1:30 pm - 2:30 pm each day

February 4 – Strategies to Strengthen Your Health Inspection Rating
February 11 - Staffing for Success: The Road to a Stronger 5-Star Score

February 18 - Quality Measures Decoded (Part 1) - Short-Stay Wins That Move the Needle

February 25 - Quality Measures Decoded (Part 2) - Long-Stay Success Strategies

March 4 - QRP Essentials: Prevent Penalties & Improve Accuracy

March 11 - Building Your Customized Work Plan for 5-Star Success

Contact Hours:

1.0 CEU for each LIVE session viewed
*NAB approved through Proactive LTC Consulting 

Target Audience:

Nursing Leadership, Nursing Home Administrators, Department Heads

Presenter:
Shelly Maffia, MSN, MBA, RN, LNHA, QCP, CHC, CLNC, CPC

Shelly Maffia is a Registered Nurse and licensed Nursing Home Administrator with extensive experience in the long-term care setting. She holds AAPACN’s QAPI Certified Professional (QCP) credential, is certified in healthcare compliance through the Healthcare Compliance Association (HCCA), is an AAPC Certified Professional Coder (CPC), and is a Certified Legal Nurse Consultant. 

Shelly specializes in SNF regulatory compliance and nursing home quality improvement. She provides frequent consultation and training to nursing facilities across the nation on regulatory compliance, reimbursement compliance, and quality improvement. She has presented extensively on survey preparedness, QAPI, Achieving 5-Star QMs, Infection Prevention and Control, PDPM, and ICD-10-CM coding.